1. Information we may collect
When you use our website, we may collect information you voluntarily provide, such as your name, phone number, email address, company name, service interest, project message, budget range, timeline and any additional details you submit through enquiry or quote forms.
We may also collect basic technical information such as IP address, browser type, pages visited, referral source and website interaction data, especially where analytics or tracking tools are enabled.
2. How we use information
We use the information to respond to enquiries, prepare quotations, understand project needs, improve our services, follow up with potential clients, maintain enquiry records, protect the website and improve user experience.
3. Communication
We may contact you through phone, email or WhatsApp based on the details you provide. You can ask us to stop follow-up communication where applicable.
5. Data security
We take reasonable steps to protect submitted information against unauthorized access, misuse or loss. However, no online transmission or storage method is completely risk-free.
6. Data retention
We may keep enquiry and communication records for business follow-up, service delivery, reporting, legal, administrative and operational purposes. Records may be deleted or archived when no longer needed.
7. Your choices
You may contact us to request correction, update or deletion of information you previously submitted, subject to legitimate business, contractual, legal or administrative requirements.
8. Updates to this policy
We may update this privacy policy from time to time. The latest version will be published on this page.
9. Contact
For privacy-related questions, contact office@cypherafricagroup.com.